Shipping policy

For the delivery of items Miasō uses Express Courier services.

Shipping costs are charged to the customer and vary according to the shipping location. For shipments abroad, the cost is calculated based on the postal laws of the country of reference.

The shipping costs for Returns and Exchanges are charged to the customer.

As required by the rules of trade, all miaso.it shipments are accompanied by an official invoice in digital format that declares the value of the individual items in Euros. Orders are shipped within 3 working days from the moment of receipt of payment, which can be done by bank transfer or credit card.

METHODS AND SHIPPING COSTS

After placing an order, you will be sent an email confirming your order. Subsequently, once the payment has been made, we will send you an email with the shipping code and the tracking number.

Shipping costs: from € 7.

In case of Return or Exchange, the shipping cost is charged to the customer.

SHIPMENTS IN ITALY

The items are normally delivered in Italy in 4 working days from the date of shipment (Saturday and Sunday excluded).

Shipping costs: from € 7.

Return or Exchange cost shipping is charged to the customer.

SHIPMENTS ABROAD

Indicative delivery 10-15 days (Saturdays and holidays excluded) in the EU

Approximate delivery 10-25 days (excluding Saturdays and holidays) to the rest of the world

Cost: Starting from € 24.00

Return or Exchange cost shipping is charged to the customer.

CUSTOM-MADE AND CUSTOM-MADE ITEMS

Made to Order and Made to Measure items require longer processing and delivery times, estimated between 10 and 14 working days from confirmation of payment.

Longer times are required for deliveries abroad.

We are forced to decline any responsibility for delays in delivery due to exceptional events not attributable to Miasō or to the carrier to which the shipment is entrusted.

DUTIES AND TAXES

For shipments abroad, the buyer assumes responsibility for ensuring that Miasō items are legally imported into the country of destination.

Orders shipped to countries outside the European Union may be subject to import taxes, duties and taxes of the destination country.

The recipient of an international shipment may incur the above taxes, duties and taxes, which apply once the shipment reaches the destination country.

Any additional customs duties are to be paid by the recipient.

IMPORTANT DELIVERY INFORMATION

Orders require a signature upon receipt

Make sure there is someone who can sign for your order at the specified shipping address. Otherwise, in the case of shipment with the National Postal Service, you will be left with a postcard indicating the Post Office where the package with the goods you ordered lies.

INSURANCE

We insure every purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for the goods purchased passes to you. If you are not the recipient of your purchase (such as a gift order), the person signing the package confirms the receipt and becomes responsible for the package.

TAXES AND DUTIES

Most countries are shipped on a DDP (Delivery Duty Paid) basis, which means that all import taxes and duties will be included in the product price.

The following countries are shipped on a DDP (Delivery Duty Paid) basis:

Austria

Belgium

Canada

China

France

Germany

Italy

Japan

Luxembourg

Monk

Holland

Portugal

Spain

UK

United States

If a DDU (Delivery Duty Unpaid) destination is selected, the prices of the products displayed are net of all taxes and duties, as well as EU / UK VAT. As the recipient, you are responsible for all customs duties, customs and local sales taxes imposed by the country in which you ship and the payment of these is necessary to release the order from customs upon arrival.

Not being able to know the exact amount, we invite our customers to check local taxes and duties before placing an order. Our online store ships all over the world with the Italian Post Office or Express Courier and the shipping costs are already included in the final amount of your order. However, you may be presented with a separate invoice from the local authorities for the due duties.


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